Cleaning Services Frequently Asked Questions

Why choose Kesap Clean House Cleaning

We are the top rated house cleaning service in Plainfield, IL and the surrounding area for well over a decade.
We are family owned and operated. We care about our employees and clients.
Our employees are well taken care of. We pay competitive, livable wages to our employees, create opportunities for advancement, offer 100% company paid medical, dental, vision, life and short & long term disability insurance, PTO and sick time to all our full time employees and offer incentives to earn more. We are not a budget service. We believe in paying our staff well.
We pay all required business taxes and carry state required workman's comp insurance at all times as well as liability insurance.
We are detailed and thorough. Our staff has the proper PPE and takes disinfection seriously. We provide all the cleaning supplies unless you prefer yours. We only use the best products to keep your family safe and healthy.
Our employees always wear gloves.
All employees have in home shoes that they only wear in homes. We are required to wear rubber bottom shoes per OSHA Safety guidelines. Employees are not allowed to work in stocking feet. Slip Proof Shoe Covers are also available if you would like them to wear over their shoes.
Our equipment is disinfected regularly throughout the day.
Sanitized, fresh rags and mop heads are used at each property.
We work in Teams of 3. This insures your home is cleaned efficiently even if someone is out on PTO or out sick.
There will be a manager on site at every job who cleans along with the crew to inspect all work.
We do our best to give you the same team every time however the benefit to hiring a service vs and indivual for example is that we don't cancel on you due to illness or PTO. We send you another qualified team.

Are you insured?

We are a fully licensed, bonded and insured cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know within 24 hours, and we will do our best to put things right.

What about pets?

Pets are a part of the family. We hire employees who love animals. During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

How does pricing work?

Contact us directly for a price estimate. First Time and One Time work such as Deep Cleans, Move In & Out Cleaning and Post Construction Cleaning is booked by the hour. After the initial cleaning is complete, we will then give you a flat rate for regular service.